ServiceM8 Setup & Support
Helping Electricians, Plumbers, HVAC Engineers, Air Conditioning Companys, and other trade businesses reduce admin, streamline operations and complete more jobs with ServiceM8.
- ServiceM8 Setup done properly
- Complete more jobs
- Get paid faster
Why ServiceM8?
With ServiceM8 implemented properly, businesses can complete up to 30% more work while improving efficiency across every area of their operations. By automating day-to-day processes and reducing manual admin tasks, ServiceM8 allows business owners and teams to spend less time on paperwork and more time focusing on customers and growing the business.
From scheduling jobs and dispatching staff to creating invoices and tracking payments, ServiceM8 streamlines the entire workflow in one easy-to-manage system. Businesses can save valuable time, reduce missed appointments, improve communication between office staff and field workers, and gain better visibility over daily operations.
One of the biggest advantages is faster invoicing and payments. Jobs can be completed, signed off, and invoiced directly from the app, helping businesses improve cash flow and reduce delays in getting paid. With real-time updates and organised job management, teams can also complete more jobs each day without sacrificing quality or customer service.
By improving scheduling, reducing admin pressure, and keeping everything organised in one place, ServiceM8 helps businesses operate more smoothly, increase productivity, and significantly reduce the stress that often comes with managing day-to-day operations.
More Than Just ServiceM8 Setup
Unlike many companies that simply install software and leave businesses to manage the rest themselves, Positive VA Solutions provides a complete operational support solution designed specifically for trade businesses. By combining expert ServiceM8 setup, workflow optimisation, automation, virtual assistant support, ongoing admin management, as well as staff training, we help businesses streamline their operations and work more efficiently.
The result is faster invoicing, less admin time, better scheduling, improved customer communication, more jobs completed, and reduced paperwork, all while creating smoother workflows that save time, reduce stress, and support long-term business growth.
How It Works
Initial Consultation & Workflow Review
We take the time to understand you, your business, and your biggest pain points. This helps us create a flexible and tailored package that works for your specific needs.
ServiceM8 Setup & Automisation
Our ServiceM8 implementation process is designed to streamline your business operations with customised setup, workflow automation, and ongoing support, helping you save time, reduce admin, and work more efficiently from day one.
Training & Ongoing Support
We provide comprehensive training and ongoing support to ensure you and your team feel confident using ServiceM8, with expert guidance available to help your business continue running smoothly and efficiently.
Frequently Asked Questions
Do I need ServiceM8 already?
No, you don’t need to already be using ServiceM8. We can help you get started from the beginning, including setting up your account, configuring your system, and ensuring everything is tailored to your business needs.
Do you provide ongoing support?
Absolutely. We offer ongoing support to help you get the most from ServiceM8. Whether you need troubleshooting, additional setup, staff training, system improvements, or day-to-day assistance, we’re here to support your business as it grows.
Which trades do you specialise in?
We work with a wide range of trade and field service businesses, including HVAC, electrical, plumbing, fire and security, cleaning, maintenance, property services, and more. Our experience allows us to tailor ServiceM8 to suit the way your business operates.
Can you create custom forms?
Yes, we can create fully customised forms within ServiceM8 to suit your business requirements. This includes job sheets, service reports, safety checklists, commissioning forms, certificates, and digital paperwork designed to improve efficiency and professionalism.
LaunchPad Setup
Perfect for businesses getting started with ServiceM8. We’ll set up yoursystem with the essentials you need to streamline your workflow, improve organisation, and start managing jobs more efficiently.
Excluding VAT
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ServiceM8 Account Setup
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Customer Import
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Job Templates
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Quote & Invoice Template
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Basic Workflow Setup
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1 Hour Training
GrowthFlow System
Designed for growing businesses looking to improve efficiency and automate processes. This package includes advanced setup, workflow optimisation, custom forms, and tailored system configuration to support business growth.
Excluding VAT
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Full System Setup
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Workflow Design
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Customer Import
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Job Templates
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Quote & Invoice Template
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Form Creation
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Intergration with Xero & Quickbooks
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Automation Setup
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2 Hour Training
ScaleOps Transformation
A fully customised ServiceM8 transformation package for established businesses ready to scale. We’ll review, optimise, and automate your operations with tailored workflows, integrations, reporting, and ongoing strategic support.
Excluding VAT
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Full System Audit
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Workflow Redesign
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Automation Build
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Custom Build
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Reporting Setup
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KPI Dashboard
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Staff Training
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Integration Setup
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30 Days Support